IT

Romac provides end-to-end services for high value and sensitive products that need secure and careful handling and installation.

The IT services industry provides business critical support to a wide range of sectors, maintaining networks and IT infrastructure, providing data centres, desk top services and servers and related service and maintenance.

Romac’s IT customers require specialist support to meet their customer needs with inventory management, secure warehousing and logistics tailored to the often high value and sensitive nature of equipment. Customers require highly responsive end-to-end service coverage by a trusted supplier.

Our staff are all fully employed by Romac and Criminal Records Bureaux (CRB) and Credit Reference checked providing the reassurance that they are qualified and suitable to work in sensitive environments and secure locations.

Romac meets all of these requirements with a broad portfolio of expertise and capability. We work for many of the leading technology companies, which service leading financial institutions, retailers and various other industries. Typical areas we support are:

• Data centre relocations
• Secure asset recovery
• Desktop roll-out
• Data wiping
• Configuration
• Commissioning

 
Projects include: a national branch roll out across hundreds of locations over a single weekend period, point-to-point services for rack mounted servers, involving the same day collection and installation of key technology assets, mobile phone base installations and the delivery and installation of free-standing and wall-mounted ATMs for major banking organisations across the country.
 
Romac offers the following benefits to IT customers:

• Timely logistics and installation support to enable the infrastructure to operate effectively and meet planned and ad-hoc works schedule safely and securely.
• Pre-staging capability in a clean room environment. This enables on-site engineers to integrate hardware quickly into the client's infrastructure, saving valuable high cost engineering time.
• Romac’s services mean that IT customers can focus on core areas of customer management, solution design, project management, and sub-contractor management.
• Romac provides customised solutions where required, including site surveys, method statements and risk assessments.
• Romac has stringent quality control and is regularly audited by independent and client auditors. Our processes provide a high level of confidence.
• Romac operatives are all highly trained and skilled in software/hardware installation tasks, offering clients additional resource when needed.
• Romac have trained and approved traffic control managers to ensure minimal disruption and the safety of all staff and public in collecting, delivering and disposing of equipment.

Romac services to the IT sector

Romac’s highly skilled employees offer solutions to meet customer needs accurately, securely and flexibly. Services include:

• Site survey/risk assessment
• Secure warehousing
• Networked facilities
• Vendor managed inventory
• Multi-user facilities
• Assembly, commissioning and decommissioning
• Bench engineering/clean room environment
• Data wiping
• Reverse logistics/recycling

Case studies
Fujitsu Asset Recovery