People

Romac staff is highly trained and passionate about customer service.

Customers know that what they get from Romac is quality of staff and in project delivery.

Romac people are highly trained and qualified to work in a wide variety of environments, including transport infrastructure requiring special permits.

Qualified
LUL and Network Rail trained & certified employees

Site Person in Charge (SPC)
LU Entry Permits (Access AHSE) (Inc. Fire Awareness)
Equipment Room Awareness
Track Awareness
Asbestos Awareness
PTS (for shared rail environments)
CSCS (for building sites)

Trusted
Romac operates in many sectors where security of data and products is critical. Romac stands apart from other firms in its rigorous vetting procedures and quality control. All employees are fully vetted and CRB checked. We pride ourselves on the quality of or work and people, who are all full time employees.

Expert
Romac employees have specialist skill sets to solve technical challenges. They are creative, innovative problem solvers, for whom no challenge is too great. Staff goes the extra mile in working out the optimum way to store, deliver and install customer products safely and securely.

Committed
Romac people have exemplary commitment to the customer, project and team. We see all projects through to the end and take an exceptional pride in doing an excellent job. Our track record in repeat business and customer retention is demonstrable proof of our service promise.

Meet the team

Romac Transport Manager
A key part of Romac’s work is delivery and the Transport function is therefore a key role within the company. The Transport Manager’s role is varied and consists of a number of key elements:

Customer interface – managing the key interface between Romac and the customer on all aspects of transport and delivery

Managing & collating customers request for order fulfillment
Planning and scheduling of bespoke customer requests
Agreeing costs and methods of work
Managing and planning both ad hoc and scheduled work
Scheduling work loads
Ensuring Crews are fully briefed prior to the commencement of each job, including the type of staff/skills and equipment required, type of environment, customer contact, safety considerations and escalation procedures
Ensuring all administration is made available to both the warehouse & crew
All request are entered and planned on the Transport Management system

Communication – ensuring that communications between team, site and customer flow smoothly for each project

Managing and coordinating the crews in ensuring each job is carried out to the agreed standard
Liaising with customers to update job status
Liaising with other Romac sites in ensuring relevant equipment and resource is available
De-briefing crews

Administration – ensuring that all transactions are fully documented and communicated to appropriate parties  

All PODs are available and scrutinised and ensuring sign off
All customers paperwork is channeled back to source
All legislation is gathered and reviewed
All vehicles are adhering to planned maintenance schedules
Customer KPIs are produced

The Transport desk provides an enjoyable challenge daily, as one day is never the same as the next.